Conditions
Payment: Spy & Security Shop accepts Ideal, Paypal (Visa/MasterCard/American Express), International Money Orders, and wire transfers. Spy & Security Shop products or the word SPY will not appear on your invoice or credit card statement.
Basic Shipping and Handling Rates Orders are generally shipped trough international express. Please email us for the exact shipping costs.
For the Benelux country's the larger the items shipped in your order, the more you save. Please email us for the exact shipping costs.
Special Shipping and Handling Rates Mainland European Orders , will be Send by Interational Express. Please email us for the exact shipping costs.
US, Australia, Africa, and rest of the world orders will also be shipped with International Express. Please email us for the exact shipping costs.
Return Policy All products are ordered by us, and are NOT subject to cancellations. Due to the nature of the spy product line, products may be used once to complete a mission and then no longer needed. For this reason, ALL SALES ARE FINAL. Defective products will be repaired or exchanged depending on the warranty. Warranty returns must Be Authorized by Spy & Security Shop and under no circumstances will returns be accepted unless accompanied by a properly marked RMA (Return Merchandise Authorization) number. RMA and shipping instructions may be obtained by contacting Spy & Security Shop by email (or phone). Spy & Security Shop cannot refund shipping fees. Upon approval of a rare exception, returns and refused deliveries are subject to a 25% restocking fee.
Warranty Spy & Security Shop guarantees all products to be free of defects in workmanship and material for 3 months. Spy & Security Shop will replace or repair, at their discretion providing there is no evidence of customer misuse, or alteration.
Legal Status of Products It is the responsibility of the Buyer (not Spy & Security Shop) to obtain and obey all applicable country, state, and federal laws in regard to possession and use of any item in this catalogue. By placing an order, the Buyer represents that he/she is of legal age (U.S) and that the products will be used only in a lawful manner.
Legal responsibilities Spy & Security Shop sells some items that may be illegal to use in your area, e.g. telephone conversation recordings are illegal on Telstra lines, and many other networks. We offer these products for sale on the basis that the customer abides by his/her local regulations. Spy & Security Shop does not accept any liability whatsoever for any injury, loss or damage sustained by the buyer however arising. Spy & Security Shop makes no representations concerning the legality of certain product applications such as the making, transmission or recording of video and/or audio signals of others without their knowledge and/or consent. We encourage everyone to check and comply with all applicable local, state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies.
Spy & Security Shop makes no representations concerning the legality of certain product applications such as the making, transmission or recording of video and/or audio signals of others without their knowledge and/or consent. We encourage everyone to check and comply with all applicable local, state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies.
Miscellaneous Prices are subject to change. Product styles may vary. We assume no liability associated with product usage. The buyer is liable and responsible for any loss, damage or expenses of any kind, arising out of the use or misuse of these products. By placing an order, the buyer signifies agreement to these Terms of Sale.
Simply phone or email us before ordering International and ask about obtaining authorization to evaluate a product.
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